Express Management Holdings

  • Field Investigator

    Job Locations US-NJ-East Brunswick
    Job ID
  • Overview

    Loss Prevention Investigator, Field Investigations & Training, Retail Wireless


    Duties & Responsibilities:


    • Assists management personnel with the processes to reduce property and financial loss. Monitors and verifies proper functioning of closed-circuit televisions. Monitors register activities to ensure adherence to company policies and procedures.
    • Maintains a variety of information in a confidential manner. Collects and logs detailed information regarding security-related incidents or investigations. Completes variety of forms. Files associate and department related documentation accurately.
    • Conducts criminal, financial and safety investigations in the field, as well as, in other areas of the business, for management.
    • Conducts audits on locations, associates, and cash registers using methods designed to assist in the training of associates and aid in the discovering of specific problems with associates or the cash handling policies.
    • All other duties as directed by management.
    • Performs after business hours “on call” duties for safety & security, alarm incidents, once every 4 weeks in a rotation with other departmental personnel.
    • Assists company personnel in assessing, resolving and containing situations, including emergency situations.
    • Testifies in court and works with local, state & federal law enforcement agencies.


    Experience Required:

    • Minimum 6 months experience working with physical security systems in retail locations.
    • Minimum 6 months experience working with recording & review procedures for video systems for retail locations.
    • Minimum 6 months experience with testifying in court.
    • Minimum 6 months experience serving as a liaison with local, state and federal law enforcement agencies.
    • Minimum 6 months experience conducting research & analysis of retail ordering systems and records databases.
    • Minimum 6 months experience conducting field loss prevention visitations in a retail environment.

    Education Required:

    • Minimum of 1 year of college completed.
    • Certification of formal training for Interview & Interrogation courses offered by any of the following organizations;
    • CFE – Certified Fraud Examiners
    • WZ – Wicklander-Zulawski & Associates, Inc.
    • ASIS – American Society for Industrial Security

    Skills Required:

    • Computer program competency for;
    • Microsoft Office: Word, Excel, Outlook, Power point,
    • Experience with operating a mobile telephone, iPad and laptop computer.
    • Ability to multi-task
    • Attention to detail

    Travel Required:

    • Travel is required- East Coast (from Massachusetts to Florida).
    • 80% travel with possible 75% overnight trips.


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